General: software@filseclab.com Technical & Customer Support: support-global@filseclab.com Sales & Marketing Support: sales-global@filseclab.com Virus Submission: virus@filseclab.com / FTP Submission: ftp://vftp.filseclab-res.com (user/password: virsample) False Positive Submission: fp@filseclab.com Address: A-9F-043, Tianzuo International Center, No.12 South Avenue Z-Park, Haidian District, Beijing 100081, China